Returns & Shipping Policy

The following return policy is only applicable for customers who've purchased on justusajeans.com. Any wholesale returns should be referenced directly to our representatives at hello@justblackdenim.com. 

If you are unsatisfied with your purchase, we are happy to accept returns on applicable merchandise provided they are received within fourteen (14) days of receipt in their original condition and packaging. Items must be unworn, unwashed, with tags still attached to be accepted for return. Damaged items will not be accepted for return and will be subsequently sent back to the customer. You will be responsible for paying the return shipping fee of $10.

The original shipping fee is non-refundable.

All final sale items cannot be returned or exchanged.

How to Return a Product

1. Email info@justusajeans.com with your order number to receive a return label.

2. Carefully pack your denim in the original packaging. Please ensure all items are unworn with tags attached.

3. Mail your return using the return label provided (unauthorized returns will not be accepted)

Exchanges are currently unavailable.

Just USA Jeans merchandise purchased through external stockists is not eligible for return through JustUSAJeans.com unless otherwise noted, please contact the retailer directly for additional information.

Shipping: Information & Services

Orders are generally processed and shipped within 48 hours of purchase. Orders placed on weekends or holidays will generally be shipped by the next following business day. Please note holidays may affect shipment times. Just USA Jeans is not responsible for lost and/or stolen packages.

Standard Domestic Shipping

For all US orders, we provide shipping through FedEx and USPS Priority. Shipping is offered at a standard rate of $10 for all orders within the United States. Tracking information will be provided to you when your order is processed, please allow up to 24 hours to update.

International Shipping

We apologize at the moment we do not offer shipping outside of the United States.